Telecaller (1-3 yrs)

Position Title: Tele-caller

CTC: 18-25k

Exp: 1yr

Location: Pune

Working Mode: Onsite

Primary Skill: Tele-Sales in Insurance, Credit, Debit Card, Debt recovery, Debt Collection

Qualification: Any Graduation

Role and Responsibilities:

- Trace customers whose contact details are not available

- Negotiate with customer regarding the payments

- Update feedback of customer with respect to payments

- To recover dues of delinquent customers as per allocation through in-house and as per RBI guidelines, process & policies laid down by the organisation within set timelines.

- He would be responsible for collection of overdue accounts of customers in all buckets and for various products.

- Providing detailed visit feedback to his superior and ensuring high field intensity.

- Timely deposition of collected payment and ensuring application to the right account. - Preferably from collection agency

- Possess good written and oral communication

- Delinquent Customer regress follow-up

- Possess initiative and ability to work under pressure

- W ould be responsible to recover dues Skill Requirements

- Strong verbal communication skills

- High level of confidence

- Ability to handle customers over the phone