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E2E Service Expert

5-8 years

Noida

1 vacancy

E2E Service Expert

Ericsson

posted 4d ago

Job Description

Join our Team

About this opportunity

We are now looking for a Backoffice RAN Engineer having Ericsson Experience on LTE/5G NSA & SA technology, with end-to end understanding of the latest Mobile Networks architecture to drive and support various 5G & other new Technologies related tasks & deliveries in Managed Services Operations.

What you will do:
Handling of operational Issues from process & tools perspective for 5G & new technologies.
Technical troubleshooting & resolution of daily operational issues.
Knowledge sharing & other initiatives in MS Operations.
Support automations-based development initiatives for 5G Operations.
Collaborate with different teams IP/MPBN/TX/CORE etc. for resolving issues.
Participate in knowledge transfer, documentation, and information sharing.
Coordination with Support team for Cases resolution and RCA s
Flexible to work in 24*7 planned shifts including night shifts.
Develop and maintain comprehensive documentation for network architecture, configuration, and troubleshooting procedures.
Prepares collects and validates scripts & configurations with focus on accuracy prior to execution to support the plan.

The skills you bring:
Good Understanding of LTE, NSA and SA architecture for RAN Services
Hands ON exposure on Ericsson RAN equipment (enodeb/RNC) for Operations, Troubleshooting, faults rectification & Solution support for UMTS, LTE/5G SA/NSA
Hands ON exposure & understanding to 4G and/or 5G associated KPIs & counters.
Monitor and analyse RAN performance metrics, including KPIs such as throughput, latency, and call drop rates.
Protocol level knowledge with E2E call flow and CTR traces analysis skills.
Knowledge and Working experience with Trace analysis tools like LogTool, Wireshark etc.
Good Understanding of end-to-end connectivity of telecom nodes.
RCA analysis and closure of issue with final solutions.
Understanding and experience on various specifications & standards 3GPP, IETF etc. is desired.
Knowledge on cloud RAN fundamentals & understanding on 5G use cases.
Knowledge and Working experience with Ericsson Indoor Radio Units (IRU) & DOT
Handling & troubleshooting of Customer complaints issues w.r.t NW
Analyzes, prepares, implements the change activities-configuration changes, upgrades, migrations, and expansions of RAN Node systems.
Knowledge of Trouble ticket/CR process.
Perform routine maintenance and software upgrades on RAN equipment.
Knowledge of Kubernetes and related certification will be an added advantage.
Knowledge of Google Cloud will be an advantage.

Key Qualifications:
Education: Engineering Degree
Minimum years of experience: 6 to 14

Why join Ericsson?

At Ericsson, you ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what s possible. To build solutions never seen before to some of the world s toughest problems. You ll be challenged, but you won t be alone. You ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

What happens once you apply?

Click Here to find all you need to know about what our typical hiring process looks like.

Encouraging a diverse and inclusive organization is core to our values at Ericsson, thats why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.

Primary country and city: India (IN) || Noida

Req ID: 762393


Employment Type: Full Time, Permanent

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