Industrialization Architect

The Opportunity

Capgemini is seeking a Director level executive to be the Lead architect of our industrialization shared services function in CIS BU. The key responsibilities are as follows.

• Lead role as Enterprise tools and automation architect in the CIS Industrialization team.
• Drive AIOps and automation at scale developing use cases that drive productivity and business KPIs.
• Develop solutions for Hybrid cloud management covering public,private and on-prem infrastructure
• Participate in product roadmaps for various industrialization assets and platforms.
• Solutioning and reviewing automation and tools platforms both multi-tenant and dedicated.
• Modernization of delivery. SPOC for GBL led initiatives Delivery modernization such as GDO (Global Delivery/Digital Organization), integrated apps, infra tooling, data driven analytics.
• Be part of major change reviews and Major Incident management bridge calls to bring the Level 4 expertise in resolving major technical issues

This person will ADDITIONAL DRIVERS/MAIN KPIS OF THE ROLE.

• Client visits and customer demos.
• Analysts briefings and interactions with marketing teams for brand building

The candidate should have a builder and entrepreneurial mindset; the firm seeks not only a strong leader who can articulate a vision, but one who can also drive execution of that vision in a very concrete manner that results in tangible business outcomes (productivity savings, cycle time reduction, catalogue of assets)

The role demands a high level of autonomy; a strong appetite to drive change and overcome organizational complexity; and a high level of drive to build a business from its current strong foundations to a potential billion-scale business.

Additional Responsibilities Include (LIST 5-7; EXAMPLES PROVIDED):

• Product development inputs for new assets that move the needle further on AI and GenAI capabilities
• Supporting the continuous improvement of the existing capabilities of the platform
• Developing a set of go-to-market and internal automation assets
• Orchestrating the deployment of the offer in regional Center of Excellence, responsible for pre-sales and delivery
• Ensuring sales and delivery readiness; evangelize and train business developers and account executives on Digital Manufacturing and key offers

Our IdealCandidate is expected to have the following

• Enterprise tools and automation experience of architecting and managing platforms that are multitenant.
  • ServiceNow ITOM, Splunk ITSI, Moogsoft/BigPanda, Dynatrace.
• 15-20 years experience with GSI/MSP and managed multiple customers.
• AIOps and automation at scale driving use cases that drive productivity and business KPIs.
  • Experience on tools like Ansible, HP/MF-OO, industry grade orchestrators.
• Hybrid cloud management covering public,private and on-prem infrastructure.
  • AWS and Azure public cloud native observability capabilities including marketplace and open source tools as well as SRE/DevOps principles.
• Drive product roadmap for various industrialization assets and platforms.
• Application management (APM) exposure on any of the tools such as Appdynamics, Dynatrace, Datadog, NewRelic, SignalFx.
• Solutioning experience in automation and tools platforms both multi-tenant and dedicated.
• Experience in handling Client visits and anchoring customer demos.
• Onshore experience and delivery in regions/market units preferred.

This person is motivated to deliver high-quality work to drive customer satisfaction. They use their intellect, insight, and ability to build creative solutions with clients and colleagues while embracing a collaborative mindset. Key qualifications include:

• Strong customer orientation, decision making, problem solving, communication and presentation skills
• Very good judgement skills and ability to shape compelling solutions and solve unstructured problems with assumptions
• Very good collaboration skills and ability to interact with multi-cultural and multi-functional teams spread across geographies
• Ability to roll sleeves
• Strong executive presence and entrepreneurial spirit
• Superb leadership and team building skills with ability to build consensus and achieve goals through collaboration rather than direct line authority
• Location: Chennai