Sr. Associate People Operations

• Provide consistent and timely support and feedback to Aptia colleagues who have queries regarding People policies and processes.

• Oversee and manage HR systems and processes, including but not limited to Employee Lifecycle (Hire to Termination)

• Collaborate with internal /global teams (e.g., Payroll & Benefits, People Partners ) to enhance knowledge management and process improvement across service delivery centres .

• Support people team in daily operations such as case management, process management, reporting etc.

• Support people operations team to identify challenge and opportunity for driving excellence.

• Continually maintain Aptia learning base and update Standard Operating Procedures

• Responsible for managing Workday help cases and daily SLA management .

• Support process change in Aptia HRMS system , make sure that employee data is updated and accurate .

• Assist People Ops team in internal activities and global initiatives

• Assist the team in managing reports and dashboards.
  
  
  

Requirements

• A minimum of bachelors degree or its equivalent.

• 0 to 5 years of professional experience.

• Prior experience in Workday is an added advantage but not limited to it. SuccessFactors, SAP HCM, Oracle Fusion and other HCM experience can also be considered.

• Prior knowledge of defining and stabilizing, SOP creation are added advantage.

• Excellent written and spoken communication skills.

• Proven ability to learn quickly, behave professionally, and proactively take responsibility.

• Ability to work collaboratively or independently.

• Demonstrate high level of discretion relating to confidential information.

• Self-motivated and can-do attitude.