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Mapstek Projects

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15 Mapstek Projects Jobs

Oracle HCM Support Consultant/Sr Consultant - Functional

MAPSTEK PROJECTS

4-10 years

Pune, Chennai, Ahmedabad + 1 more

1 vacancy

Mapstek Projects

posted 3mon ago

Job Role Insights

Key skills for the job

Oracle Cloud Computing SAP HCM Payroll Service Management Functional Testing

+ 3 more

Job Description

Job Type : Full-time & Must be Flexible to work in different time zones to support global clients.

Position Overview:

We are seeking a dedicated Oracle HCM Cloud Support Consultant/Senior Consultant with a strong functional background to provide expert service management and support. The ideal candidate will possess in-depth knowledge of Oracle HCM Cloud modules and be adept at managing service requests and providing solutions that enhance user experience.

Key Responsibilities:

Offer functional support for Oracle HCM Cloud, focusing on modules such as Core HR, Payroll, Benefits, Absence Management, Talent Management, and Compensation.
Act as the first point of contact for functional issues, providing L1 & L2 support and ensuring swift resolution of service requests.
Collaborate with cross-functional teams to understand business requirements and translate them into functional specifications.

Assist in the configuration and maintenance of Oracle HCM Cloud modules in line with organizational policies and procedures.
Conduct functional testing of new features, patches, and updates to ensure they meet business needs.
Develop and maintain documentation related to functional processes, configurations, and standard operating procedures.
Provide training and support to end-users, enhancing their understanding and utilization of Oracle HCM Cloud functionalities.