Enterprise Data Protection Operations Manager

Key Responsibilities:

• Manage and maintainthe technology portfolio of enterprise data protection services.

• Ensure regular maintenance and timely upgrades of systems & services to prevent downtime and enhance performance.

• Lead and mentor the IT operations team, providing guidance and support to ensure high performance.

• Plan and execute IT projects, ensuring they are completed on time and within budget.

• Implement and monitor security measures to protect data and ensure compliance

• Monitor system performance and troubleshoot issues to maintainoptimal operation.

• Manage relationships with IT vendors and service providers to ensure quality and cost-effective services.

• Develop and manage the IT operations budget, ensuring efficient allocation of resources.

• Reporting: Provide regular reports & metrics on service operations

Qualifications:

• Bachelor's degree in computer science, Information Technology, or a related field.

• Proficiency in managing IT infrastructure, including servers, applications, and cloud services.

• Proven leadership and team management skills.

• Excellent problem-solving and analytical skills.

• Knowledge of cybersecurity best practices.

• Strong project management skills with experience in planning and executing IT projects.

• Strong verbal and written communication skills.

• Experience with cloud computing platforms (e.g., AWS, Azure).

Skills:

• Ability to communicate complex security concepts to non-technical stakeholders.

• Strong understanding of information security principles and practices.
• Excellent risk management, problem-solving, and metrics management skills
• Strong leadership abilities.
• Knowledge of regulatory requirements and industry standards (e.g., GDPR, HIPAA, ISO 27001).