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1 Ushyaku Software Solutions Application Support Engineer Job

Application Support Engineer

4-9 years

Gurgaon / Gurugram

1 vacancy

Application Support Engineer

Ushyaku Software Solutions

posted 2mon ago

Job Description

  • The Application Support Engineer is responsible for providing high-quality technical support for our software products and web applications.
  • The person will also work on other product installation and implementation projects as required.
  • Support Engineers may be required to be on-call on a rotating basis throughout the year.
  • Supporting clients for the installed solutions
  • Taking ownership of technical issues, and working with development team to resolve more advanced issues when necessary
  • Resolving escalated customer complaints without the need for team lead intervention
  • Documenting troubleshooting and problem-resolution steps
  • Should have good written and verbal communication skills
  • Participation in providing training to customers as required
  • Data management for web applications
Qualification
  • Degree in Computer Science, IT or equivalent fields
  • 4+ years of experience in mobile and web application support

Employment Type: Full Time, Permanent

Read full job description

What Application Support Engineer at Ushyaku Software Solutions are saying

Application Support Engineer salary at Ushyaku Software Solutions

reported by 1 employee with 5 years exp.
₹6 L/yr - ₹7.7 L/yr
39% more than the average Application Support Engineer Salary in India
View more details

What Ushyaku Software Solutions employees are saying about work life

based on 8 employees
100%
100%
100%
Flexible timing
Monday to Friday
No travel
View more insights

Ushyaku Software Solutions Benefits

Work From Home
Job Training
Team Outings
Soft Skill Training
Cafeteria
Free Food +6 more
View more benefits

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Application Support Engineer

4-9 Yrs

Gurgaon / Gurugram

2mon ago·via naukri.com
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