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34 NielsenIQ Jobs
Application Support Engineer
4-5 years
₹ 8 - 13.4L/yr (AmbitionBox estimate)
This is an estimate of the average salary range for this
position. It has not been reviewed by the company, and
the actual salary may differ.
Remote
1 vacancy
Application Support Engineer
NielsenIQ
posted 1mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Provide enterprise level technical external and internal support to our customers and prospects via a support ticketing system and within SLAs
- Research, diagnose, troubleshoot and identify solutions to resolve customer technical issues
- Collaborate internally and support the technical onboarding of new customers including users set-ups, configurations, etc
- Monitoring validating data automated processes
- Document knowledge and help educate colleagues and teammates on technical cases
- Keep current with product knowledge and latest features and functionality
- Bachelors degree in information systems, computer science, industrial engineering or equivalent
- Strong troubleshooting and problem-solving skills while being highly detail oriented
- Strong customer service orientation
- Great written and verbal client communication skills
- Good level of written and spoken English and Spanish must have!
- Strong SQL background- must have!
- Willingness to work outside of business hours from time to time
- Team spirit, self-motivation and a positive attitude
- The ability to work with multiple interfaces and tasks in a dynamic environment
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Application Support Engineer roles with real interview advice
People are getting interviews at NielsenIQ through
People are getting interviews through
(based on 121 NielsenIQ interviews)
Job Portal
Referral
Campus Placement
Company Website
Walkin
29%
20%
17%
14%
5%
15% candidates got the interview through other sources.
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
What people at NielsenIQ are saying
Application Support Engineer salary at NielsenIQ
reported by
2
employees
with 4-5
years exp.
₹9.6
L/yr - ₹12.3
L/yr
125%
more
than the average Application Support Engineer
Salary in India
View more details
What NielsenIQ employees are saying about work life
based on 896 employees
Flexible timing
Monday to Friday
No travel
Day Shift
NielsenIQ Benefits
Submitted by Company
Job Training Health Insurance Soft Skill Training 
Cafeteria
Submitted by Employees
View more benefits 
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NielsenIQ Junior Customer Success Executive
1-6 Yrs
Kolkata, Mumbai, New Delhi +4 more
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