Application Support Engineer

Primary Skill Set: Java Application Support, Troubleshooting, Microservices.

Secondary Skill Set: AWS, Kubernetes, any Monitoring tool experience(Example- Dynatrace).

Location: Hyderabad

Roles and Responsibilities:

• Working experience on Web Servers , Application Servers, Java Messaging services( JMS Queues & topics) and containerized micro services.
• Good understanding on Kubernetes platform and Service Mesh like ISTIO, NGNIX, etc
• Hands on Experience on AWS services like EC2, ALB, NLB, RabbitMQ.
• Responsible for Application's reliability and defining SLA, SLI and SLO
• Capacity planning, JDBC tuning and performance tuning.
• Should be able to provide requirements and analyze performance and chaos test results.
• Strong Experience and understanding on SOAP and REST Webservices.
• Strong Log analysis skills. Should be able to identify System Errors vs Business Errors.
• Assess and implement best practices for Observability and tracing.
• Strong Incident Management and Problem Management Skills.
• Working experience on APM tools like Dynatrace, Datadog , AppDynamics, etc. Creation of Dashboards.
• Strong knowledge on Load Balancers, HTTP/HTTPS protocols and Networking concepts.
• Collaborate with multiple teams for Incident resolution.