Application Developer III

Get to know us :

Consumer expectations for great service are rapidly evolving with a growing expectation for more options, ease and effectiveness in every brand interaction. In todays ultra-competitive market, providing insanely great customer experiences (CX) is what turns customers into brand loyalists. And thats what Alorica specializes in. Were a global leader in designing digital CX solutions that truly make lives better. Through effective customer service and support at every touch point across voice, digital and back office we deliver the speed, convenience and personalization that customers demand from brands they trust across a multitude of industries. Leveraging innovative technologies including digital assistants, intelligent automation, and a comprehensive analytics suitewe support the world’s most respected and innovative brands with the best talent and processes to create memorable experiences. We provide a host of world-class services—strategic consulting, customer care, financial solutions and digital services that are customized to our client’s needs across the Fortune 500 to digital pioneers within the communications, finance, fintech, healthcare, retail, and technology vertical markets.

The company was founded in 1999 and is headquartered in Irvine, California with locations in North America, Central and South America, India, AMEA and Asia.

Overview:

We are looking for a skilled Application Developer with a strong emphasis on user interface (UI) and user experience (UX) design. The ideal candidate will possess a robust technical background, particularly in web technologies, low-code development, AI and cloud services, and will be passionate about creating intuitive and engaging applications.

Key Responsibilities:

• Design and develop dynamic web applications utilizing HTML, JavaScript, and CSS to ensure a seamless user experience.
• Create wireframes and UI prototypes to effectively communicate design ideas and gather feedback.
• Use Draw.IO for creating process diagrams and visual representations of application workflows.
• Develop low-code solutions using platforms such as OutSystems and PowerApps, enhancing application deployment speed and efficiency.
• Write clean, maintainable code in .NET and C#, adhering to best practices and coding standards.
• Implement and maintain applications on Azure, ensuring optimal performance and scalability.
• Collaborate with cross-functional teams, including product managers and UX designers, to gather requirements and translate them into functional specifications.
• Conduct user testing to gather feedback and iterate on designs for continuous improvement.
• Stay current with industry trends and emerging technologies to innovate and enhance application functionality.
• Document development processes and maintain comprehensive technical documentation.
• Experience in Designing AI Solutions: Proven track record of designing and implementing AI solutions, including machine learning models, to enhance business processes and user experiences.
• Expertise in Conversational AI: Strong background in developing AI-driven conversational bots, with a focus on natural language processing (NLP) and user intent recognition to create engaging and effective user interactions.
• AI Transactional Bots Development: Demonstrated ability to create and deploy transactional bots that streamline user and facilitate automated processes across various platforms.
• Performance Monitoring and Optimization: Proficient in analyzing bot performance metrics and user feedback to continuously improve AI solutions and ensure high levels of accuracy and user satisfaction.

Qualifications:

• Bachelor’s degree in Computer Science, Software Engineering, or a related field.
• Overall 5+yrs experience in relevant skills and IT industry.
• Proven experience as an application developer with a strong focus on UI/UX design.
• Proficiency in HTML, JavaScript, and CSS, with a solid understanding of responsive design principles.
• Experience with wireframing and prototyping tools, specifically Draw.IO.
• Familiarity with low-code development platforms, particularly OutSystems and PowerApps.
• Strong knowledge of .NET framework, C#, and cloud services, especially Azure.
• Experience in creating UI prototypes that effectively communicate design intent.
• Excellent problem-solving skills and meticulous attention to detail.
• Strong communication and teamwork abilities.
• A portfolio showcasing relevant work in application development and UI/UX design is highly desirable.