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213 Apple Jobs

Sales Team Manager, Retail Customer Care

3-5 years

Hyderabad / Secunderabad

1 vacancy

Sales Team Manager, Retail Customer Care

Apple

posted 22hr ago

Job Description

- Drive results, create awareness, and lead the team to build loyalty through effective communication of Apple s value propositions. - Performance manage your team via engagement, support, coaching, and direct feedback - Experienced in creating a culture of excellence by developing direct reports and motivating teams. - Monitor interactions daily and provide feedback to specialists. - Ability to share your technical experience, creativity and customer focused flair with staff and customers alike - Ensure all targets are met with a high degree of focus on customer satisfaction and relationship-based selling - Demonstrate Apple s values of inclusion and diversity in daily activities
Minimum Qualifications
Minimum Qualifications
  • Fluency in English and Hindi is required
  • You have experience in team management, developing and mentoring team members
  • Strong verbal and written communication
  • Experience in and proven track record of success and high performance in technology and/or business solutions sales or equivalent.
  • Role models inclusive leadership behaviors and embraces their responsibility to build, develop and retain diverse teams
  • Makes space to listen, learn, and amplify diverse perspectives and experiences
  • Confronts barriers to greater inclusion with tenacity, care and commitment
Key Qualifications
Key Qualifications
Preferred Qualifications
Preferred Qualifications
  • 3-5 years of leadership experience in a customer focused/sales environment
  • Strong sales acumen and knowledge of key Small Medium Business (SMB) industries, business challenges, and trends in their local market
  • Excellent organisational and process management skills, ability to set priorities, and responsiveness to market dynamics and targets
  • Ability to work in a fast-paced environment and make decisions quickly, sometimes under tight deadlines and pressure
  • Strong communication & presentation skills that allow you to converse confidently when presenting at various levels within Apple
  • Flexibility to work shifts
Education & Experience
Education & Experience
Additional Requirements
Additional Requirements
More

Employment Type: Full Time, Permanent

Read full job description

Prepare for Sales Team Manager roles with real interview advice

Top Apple Sales Team Manager Interview Questions

Q1. Kevin and his Fruits Problem Statement Kevin has 'N' buckets, each consisting of a certain number of fruits. Kevin wants to eat at least 'M ... read more
Q2. Minimum Umbrellas Problem You are provided with ‘N’ types of umbrellas, where each umbrella type can shelter a certain number of people. Gi ... read more
Q3. Lazy Santa Problem Statement It's Christmas and Santa has 'K' gifts to distribute. There are 'N' children standing in a straight line in th ... read more
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What people at Apple are saying

What Apple employees are saying about work life

based on 540 employees
65%
45%
42%
97%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Apple Benefits

Job Training
Soft Skill Training
Health Insurance
Team Outings
Work From Home
Education Assistance +6 more
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