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Field Technical Service Expert - Faridabad
Apollo Tyres
posted 2mon ago
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Flexible timing
Key skills for the job
Job Description
Apollo Tyres Ltd is an international tyre manufacturer and the leading tyre brand in India. The company has multiple manufacturing units in India and a unit each in The Netherlands and Hungary. The company markets its products under its two global brands Apollo and Vredestein, and its products are available in over 100 countries through a vast network of branded, exclusive and multi-product outlets.
Job Title : Field Technical Service Expert - Faridabad
Location : Faridabad
Reports to (Position) : Atul Jaiswal
Department/Function : FTS
Major Responsibilities :
1. Claim and complaint management
2. Product feedback to R&D and Sales
3. Demand Generation Activities
4. Training of internal and external staff
5. Market Intelligence current practices by the competition, latest trends in customer service and customer experience
6. Implementation of Marketing and Service Initiatives
7. Sales support support sales team in timely customer complain resolution, sales generation through customer activities etc.
Location : Faridabad
Reports to (Position) : Atul Jaiswal
Department/Function : FTS
Major Responsibilities :
1. Claim and complaint management
2. Product feedback to R&D and Sales
3. Demand Generation Activities
4. Training of internal and external staff
5. Market Intelligence current practices by the competition, latest trends in customer service and customer experience
6. Implementation of Marketing and Service Initiatives
7. Sales support support sales team in timely customer complain resolution, sales generation through customer activities etc.
Employment Type: Full Time, Permanent
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People are getting interviews at Apollo Tyres through
People are getting interviews through
(based on 85 Apollo Tyres interviews)
Referral
Job Portal
Campus Placement
Walkin
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Company Website
23%
22%
12%
12%
8%
5%
18% candidates got the interview through other sources.
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Confidence
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What people at Apollo Tyres are saying
What Apollo Tyres employees are saying about work life
based on 2.2k employees
Flexible timing
Monday to Saturday
No travel
Day Shift
Apollo Tyres Benefits
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