Citrix Admin L2

Position Citrix L2

Location- Mumbai

Shift Rotational Shift(Day Shift and Night Shift), 24/7 Support , 9 Hrs ,6 days (Alternate Week 5days)

Interview – Virtual and F2f @ Office (2rounds of Technical)

JD-

Overall 4+ in IT Infrastructure experience with minimum 4 years in Citrix Desktop Virtualization & VMWare/Azure (Microsoft)

Proficient in Desktop & Server Virtualization.

Xen Desktop, XenApp Xen Server implementation and configuration

Basic understanding on storage and connectivity fundamentals.

Work on Desktop & Server Virtualization along with L2 & SMEs.

Work on major incidents and provide permanent fix of it.

Document RCAs of major incidents.

Prepare POA and implement major changes in infra.

Work on incident \ issues escalated by L2 team and provide permanent fix.

Work on creating LUN, shared storage and mapped to Hypervisor.

Work along with OEM during major incidents and share relevant logs, implement solutions provided by OEM.

ITIL Aware (specially around Incident /Problem /Change Management)

Good team player and able to mentor L2 & L2 team.

Manage SLA and Availability of Services