Business Analyst, Senior

Remote Work: Hybrid

Business Analysts support the operations they are aligned with by providing reporting, interpretation and data-based recommendations to business leaders.

• Working directly with business stakeholders, designs a wide variety of moderately complex reports and some complex reports using data from one or multiple systems to specifications. Delivers report in format to aid stakeholders outside the functional area (powerpoint, PDF, etc.)
• Reviews delivered reports for data accuracy. Independently works to resolve quality issues of limited scope and escalates complex quality issues to supervisor or senior staff for resolution
• Uses business acumen to look beyond the data to generate recommendations for a wide variety of moderately complex problems to review directly with business stakeholders
• Identifies and interprets trends and patterns in datasets to locate influences
• May be responsible for data governance processes and quality in assigned area of responsibility
• Coaches junior level analysts in data governance, report design and analysis, and data presentation
• Wll augment Release Managers in their duties to prepare for releases and coordinate customer upgrades
• Open internal tickets and coordinates with cross functional teams to help facilitate release management

• Bachelors degree
• 5-8 years experience
• Can synthesize complex data into themes, stories and recommendations
• Intermediate systems knowledge in assigned functional area
• Microsoft Excel - intermediate to advanced skills
• Can present data in a visually compelling format to help business stakeholders understand the issues, possibilities and recommendations
• Microsoft PowerPoint - intermediate to advanced skills
• Presentation skills - intermediate skills to advanced required.
• Some formal training in public speaking/presentation skills preferred