Account Mgr

Remote Work: Yes

Takes ownership of assigned end-user account(s) or territory; develops and executes sales strategy for assigned account(s) or territory with managers input; develops strong relationships with key customer contacts and leverages to Zebras advantage; creates and delivers high impact sales presentations and capable of product training; often used for those with strong technical background but limited sales experience or strong sales with limited product/market understanding.

• Knowledge/Expertise
  • Technical Skills - Uses moderate domain/solutions knowledge
  • Knowledge of Zebra - Utilizes solid understanding of all Products/Services in business
  • Sales Skills - Applies Solution Selling concepts to customer situations; excellent communication and interpersonal skills
  • Managerial Skills - Understands policies and practices related to role and shares ideas for improvement
  • Business Acumen - Understands and explains how Zebra solutions can help customers business results; obtains profitable revenue growth via value proposition vs. competition
  • Market/customer Knowledge - Uses full knowledge of customers business and market economics/trends to position effectively versus competition
• Solution Complexity/Strategic Thinking
  • Nature of Problems Solved - Solves routine problems of moderate complexity (e.g. verifying technical compatibility) at the customer level
  • Role in Addressing Problems - Understands and resolves problems with support from technical resources
  • Complexity of Solutions - Typically medium complexity (e.g. value proposition vs. competition), but may have some complex projects that require unique coordination of technical resources
• Freedom to Act
  • Level of Guidance - Works under general supervision. Makes decisions of moderate complexity that impact deliverables of projects; exercises judgment in approach, sometimes requiring and assessing tradeoffs
  • Takes Direction From - Group Manager and Directors
• Customer Interface
  • Role - Acts independently or as a team lead for ad-hoc teams
  • Level of Customer Contact - Buyers/decision makers for small and mid-sized deals and end users
  • Main Level of Interaction - Responsible for influencing the customer to purchase moderate size projects
  • Required Knowledge of Customer - Operational strategies for success and competitors
• Accountability
  • Business and Financial Impact - Responsible for individual revenue attainment with established prices and personal expenses
  • Relative Size and Scope - Moderate to average individual quota size for business and like roles
  • Types of Projects - Many transactions with some moderately complex deals
  • Strategic Impact for Zebra - Medium/mid-term

• Bachelors or equivalent experience
• 2-5 years of applicable work experience
• Uses moderate domain/solutions knowledge
• Applies Solution Selling concepts to customer situations; excellent communication and interpersonal skills
• Understands policies and practices related to role and shares ideas for improvement