Service Assurance Engineer

Role & responsibilities

Find technical resolutions on issues or queries related to unknown or new scenarios • Able to work & Knowledge of Windows Server • Knowledge of IIS & Dot Net. • Knowledge on basic linux commands • Having Basic knowledge of SQL • Knowledge of basic network fundamentals • Meet cases resolution SLA"s • Manage relationships with clients • Work with cross-functional teams as and when required • Keep up to date with all ARCON product modules and their enhancements • Maintain excellent customer satisfaction level Mandatary Requirement: • Fluency in English Communication • Ready to work in rotational shift 24*7

Preferred candidate profile

Immediate Joinee preferred

Perks and benefits