Receptionist

Position Overview

As a Receptionist at our corporate office, you hold the pivotal position of being the initial point of contact for our esteemed visitors and clients. Your paramount duty entails crafting an impeccable first impression and delivering the best service. Responsibilities will include greeting and assisting visitors/ clients, answering phone calls, handling inquiries, with secretarial tasks, including administrative support to management and staff for smooth operation of the office.

Responsibilities

• Welcoming guests and clients and notifying relevant personnel of their arrival.
• Managing incoming calls, routing them to the appropriate individuals and providing basic information to callers.
• Offering information about the company and responding to inquiries in a professional manner.
• Sorting and distributing incoming packages and coordinating for outbound courier services.
• Managing and coordinating for meeting room availability.
• Monitoring and ensuring the security of the reception area.
• Assisting with various administrative tasks such as photocopying, filing, data entry, and maintaining office supplies inventory.
• Assist in preparing meeting agendas and taking minutes.
• Keeping the reception area clean, organized, and presentable at all times.
• Resolving issues and conflicts that may arise at the front desk, such as handling complaints or addressing unexpected situations with composure and professionalism.
• Supporting events or initiatives as required, including logistics coordination, material preparation, and providing assistance to other departments as necessary.
• Following company policies and protocols related to front desk operations and security.