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Receptionist
Symbiosis Infra
posted 3mon ago
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Fixed timing
Key skills for the job
Job Description
A receptionist serves as the first point of contact for visitors, clients, and employees. They play a crucial role in providing administrative support, managing inquiries, and maintaining a professional atmosphere in the workplace. Typically found in various industries, from healthcare facilities to corporate offices, receptionists ensure smooth communication and efficient operation of the front desk area.
Key Responsibilities:
Greeting and Welcoming Visitors: Receptionists warmly welcome and greet visitors, clients, and employees as they arrive at the office. They create a positive first impression by offering assistance and providing necessary information.
Answering and Directing Calls: Receptionists manage incoming calls, screening and transferring them to the appropriate departments or individuals. They may also take messages accurately and relay them promptly.
Handling Correspondence: This includes receiving and distributing mail, emails, packages, and faxes. Receptionists may also be responsible for sorting and organizing incoming correspondence for further processing.
Scheduling and Managing Appointments: Receptionists schedule appointments, meetings, and conference room bookings. They maintain calendars, update schedules, and notify relevant parties of any changes.
Providing Information: Receptionists offer information about the company, its services, and its policies to visitors and callers. They may also provide directions, assist with inquiries, and offer support to guests as needed.
Maintaining Security: Receptionists monitor access to the premises, ensuring only authorized individuals enter the facility. They may issue visitor badges, sign-in guests, and enforce security protocols.
Administrative Support: Receptionists provide general administrative support to staff, such as photocopying documents, filing paperwork, and maintaining office supplies inventory.
Handling Payments: In some settings, receptionists may collect payments, issue receipts, and process transactions for services rendered.
Maintaining Cleanliness: Receptionists ensure the front desk area is neat, organized, and presentable. They may also coordinate with cleaning staff to maintain cleanliness in the reception area.
Emergency Response: Receptionists may be trained to respond to emergencies, including medical situations, fire alarms, or security breaches. They may initiate appropriate protocols and alert authorities as necessary.
Qualifications and Skills:
- Excellent communication skills, both verbal and written
- Proficiency in using office equipment such as phones, computers, and fax machines
- Strong interpersonal skills and customer service orientation
- Organizational and multitasking abilities to handle various tasks simultaneously
- Attention to detail and accuracy in managing information
- Knowledge of basic administrative procedures and office management practices
- Ability to remain calm and composed under pressure or during emergencies
- Familiarity with relevant software applications (e.g., Microsoft Office suite, scheduling software)
- High school diploma or equivalent; additional certification or training may be advantageous
Employment Type: Full Time, Permanent
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based on 5 employees
Strict timing
Other
Within city
Day Shift
Symbiosis Infra Benefits
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