Job Summary:
In this role, the candidate will embark on an exhilarating journey, engaging in both short-term and long-term projects that leverage large and diverse data sets. Through the exploration of market and competitive intelligence, they will uncover transformative trends and patterns that influence Lowe s business and elevate its market position. The candidate will demonstrate a keen understanding of requirements, expertly extract data from a multitude of internal and external sources, and synthesize it to generate impactful reports and analyses that deliver strategic insights for business stakeholders. With exposure to a wide array of data sources, they will masterfully triangulate information to create outstanding reports and dashboards
Roles & Responsibilities:
Core Responsibilities:
1. Market Research & Customer Trends
- Leverage vendor data, existing market research reports and internal data to identify key trends.
- Analyze customer data from multiple sources (internal, vendor, online) to understand behaviors and action points.
2. Data Analysis
- Conduct data analysis using appropriate methodologies to extract solutions.
- Support teams in Merchandising, Store Operations, and Marketing by providing data-driven recommendations.
3. Research Data Management & Quality Control
- Collaborate with data operations teams to manage research data infrastructure.
- Perform quality checks on third-party data to ensure accuracy in reports, trackers, and dashboards.
4. Collaboration & Cross-functional Communication
- Work closely with teams in Bangalore and the US to define research needs and methodologies.
- Present insights and analysis findings to management and cross-functional teams.
5. Process Improvement & Efficiency
- Contribute to improving process efficiencies in ongoing projects such as monthly validation and dashboards.
- Assist in automating and optimizing research processes for better data management.
6. Industry Trends & Continuous Learning
- Stay updated on industry trends, emerging technologies, and new research methodologies.
- Be open to learning new tools and techniques to enhance data analysis and research capabilities.
Years of Experience:
Education Qualification & Certifications (optional)
Required Minimum Qualifications :
- Masters in Business / Statistics / Analytics
- Market Research / consulting background is preferable
Skill Set Required
Primary Skills (must have)
Key skillsets: Power bi, SQL, Customer Insights, Excel, Power Point, syndicated data sources
- Proficiency in data analysis tools and software (Excel, Power Point, etc.).
- Business understanding - Key company priorities, linking analytical requests to business problems.
- Consulting Skills - Ability to impact business decisions through analytics and research.
- Excellent problem-solving skills with the ability to translate data into meaningful insights.
- Strong written and verbal communication skills, including the ability to present complex information to non-technical audiences.
- Ability to work collaboratively across cross-functional teams and third-party vendors to implement and improve operational processes.
Secondary Skills (desired)
- Familiarity with business intelligence or data visualization tools like Power BI, Tableau, or similar platforms.
- Data analytics tools and software like SQL, Python, Teradata, Hadoop is an added advantage.
- Experience working on statistical models would be a plus.
- 1+ years of experience in working in customer service, retail, e-commerce, or other customer-facing industries.