Analyst

Job description:

Forensic-WRHS (Whistle-blowing and Reporting Helpline Solution) helps clients in establishing and managing a secure, efficient and impartial reporting channel for their employees as well as third parties to report any suspected malpractices or fraudulent activities. We offer 5 reporting channels to the clients (Phone, email, web portal, chatbot and post box). The team addressing those whistle-blower complaints, prepare a formal report in English language and share with the quality evaluator.

Criteria:

1. Resource who speaks Kannada/Odiya, English & Hindi.

2. We are looking for Analyst level position for Mumbai location.

3. Graduate from a recognized university.

4. Regional language proficiency - Read, write and speak (Candidate should ideally be fluent in two regional languages apart from English and Hindi)

5. English communication (written and spoken) should be excellent.

6. Freshers or experienced people having at least 0-6 months of call center experience.

7. Candidate has to be flexible to work in shifts (08:00AM to 04:00PM or 02:00PM to 11:00PM or 11:00PM to 08:00AM)