Sales Coordinator

Role & responsibilities

• Order Processing and Follow-Up:
• Verify distributor orders for accuracy and compliance with company terms.
• Coordinate with logistics and inventory teams to ensure timely order processing and delivery.
• Provide ASMs and distributors with order updates and resolve discrepancies.

• Inventory and Stock Management:
• Monitor distributor stock levels and alert ASMs of low stock situations.
• Ensure timely replenishment orders and coordinate with inventory teams to prevent stockouts.
• Prepare monthly stock reports for ASMs and management.

• Sales Tracking and Analysis:
• Track distributor sales performance, returns, and payments.
• Prepare monthly performance summaries and highlight top performers or concerns.

• Distributor Onboarding and Support:
• Train new distributors on processes, sales goals, and product information.
• Assist with account setup and provide ongoing operational support.
• Gather feedback to enhance distributor experience.

• Issue Resolution:
• Address operational concerns like order discrepancies or stock shortages.
• Resolve issues or escalate to relevant departments and track progress until resolution.

• Communication Hub:
• Relay updates on policies, promotions, and product launches to ASMs.
• Distribute promotional materials and maintain communication protocols for consistency.

Preferred candidate profile

• Experience in the FMCG or distribution sector.
• Knowledge of supply chain and logistics processes.
• Ability to work under pressure and meet deadlines.
• Bachelors degree in Business Administration, Supply Chain, or a related field.
• 2-3 years of experience in order processing, inventory management, or distributor coordination.
• Strong organizational and multitasking skills with attention to detail.
• Excellent communication skills, both written and verbal.
• Proficient in Microsoft Office Suite and inventory/order management systems.
• Problem-solving and analytical abilities to handle operational challenges.

Contact on - 8669656700- Sushmita Akul - Sr. Hr Executive