Subject Matter Expert (Insurance Domain)

Amity Software Limited is in the business of offering Insurance Industry solutions to various insurance companies in the world - both P&C Insurance as well as Life Insurance. For these projects, we need a Insurance Industry Expert as SUBJECT MATTER EXPERT (Insurance) to help implement our Insurance Software solutions.

Roles and Responsibilities

• Process Study and Requirement Gathering.
• Client Process Improvement suggestions
• Functional Requirements Document (FRD) preparation.
• User Flow / Process Flow Charts, Diagrams documentation.

Role & Responsibilities:

• Responsible for finalizing Business Requirements from the insurance company and document the same effectively in Functional Requirements Document (FRD) with the help of a team of Business Analysts.
• Perform detailed analysis of existing processes to ensure that all aspects of the business requirements are understood & mapped.
• To act as an expert on insurance industry and advise our clients about improvements in their processes and business practices.
• Prioritize requirements and negotiate with users so as to keep the user expectations manageable and within the scope of work.
• Capture details and document these in Functional Requirements Document (FRD) for creating the computerized system.
• Act as an EXPERT on Insurance Domain and to advise our clients on various aspects of insurance business and processes.
• Review various UI and screens so as to ensure that these are best possible interfaces considering user needs and expectations.
• Go through the developed software to satisfy himself/herself that the developed system is as per user needs and data flow is perfect.
• Design and conduct User Training Sessions. Design Study material for Training.
• Reviewing Change Requests from users before passing them on to Technical Team.
• Help create us pre-sales material.
• Review process part in business proposals, which are to be submitted to prospective Insurance Companies.

Requirements for the Position

• Qualification: Graduate/MCA/B.Tech./MBA. Any training and/or specialized courses in Insurance would be an advantage.

• Extensive knowledge and experience in Insurance industry processes and experience at a senior level.

• Domain Experience: Minimum 15 years of experience as an Insurance industry professional in a Insurance Company. Both Life Insurance as well as General (P&C) Insurance domain candidates are welcome.

• Software Industry Experience: Previous experience as a Subject Matter Expert in any Software Company dealing in insurance domain, will be an added advantage.

• Knowledge of Insurance Domain: End-to-end knowledge and experience in Insurance Domain, especially in the area of P&C Insurance, Life Insurance, Health/Medical Insurance, Policy Administration, Claims Management, Reinsurance, and General Ledger. A very good understanding of processes prevailing in Insurance Companies for end-to-end Insurance Processes - Sales & marketing, Policy Administration, Underwriting, Reinsurance, Claims Management, Risk & Audit, Compliances.

• Communication Skills: Excellent communication skills in written and spoken English. Good inter-personal skills.

• Other Skills: Good personality, Excellent inter-personal skills, Must be a friendly person and certainly not an introvert.

• International Travel: Must have a valid passport. Willingness to travel overseas for long duration, since this position requires travel to client locations for systems study and discussions during requirements finalization phase, and later at the time of User Acceptance Testing (UAT) and Go Live.

• Applicants will be requires to go through a written test and interview, as part of our standard recruitment process.