Business Analyst (Insurance Domain)

Amity Software Limited is in the business of offering Insurance Industry solutions to various insurance companies in the world - both P&C Insurance as well as Life Insurance. For these projects, we need a team of Business Analysts to help implement our Insurance Software solutions.

Roles and Responsibilities

• Process Study and Requirement Gathering.
• Functional (Business) Requirements Document (FRD) preparation.
• User Flow / Process Flow Charts, Diagrams documentation.
• Extensive documentation on daily basis.

Role In System Study Phase:

• Responsible for collecting all Business requirements from the insurance company (client) and document the same effectively in Functional Requirements Document (FRD).
• Perform detailed analysis of existing processes and to ensure that all aspects of the business requirements are understood & mapped. Map and formalize business requirements.
• Prioritize requirements and negotiate with users so as to keep the user expectations manageable and within the scope of work.
• Capture details and document these in Functional Requirements Document (FRD) for creating the computerized system.
• Act as a bridge between users and technical team so as to evolve a finally workable solution, which is acceptable to users.

Role In Software Development/Customization Phase:

• Help technical team to create all optimal use cases as per business scenarios and solution to cater transformation and optimization of existing systems and processes.
• Review various UI and screens so as to ensure that these are as per user needs and expectations.
• Create test cases and testing scenarios for which testing team must test the developed software.
• Test the developed software for various test cases to satisfy himself/herself that the developed system is as per user needs and data flow is perfect.

Role In UAT Phase:

• Help the technical team and users, in creation and/or migration of Master Data.
• Design and conduct User Training Sessions. Design Study material for Training.
• Take complete responsibility for managing User Acceptance Testing (UAT) phase.

Role In Go Live Phase:

• Uploading cut-off data
• Ensuring the accuracy of final configuration and

Role In Post Implementation Phase:

• Reviewing Change Requests from users before passing them on to Technical Team.
• Test the modified software to satisfy that it meets user change request(s).

Miscellaneous Responsibilities:

• Create Pre-sales material.
• Demonstrate and explain software to various prospects keeping their business needs in mind.
• Create process part in business proposals, which are to be submitted to prospective Insurance Companies.

Requirements for the Position

• Qualification: Graduate/MCA/B.Tech./MBA. Any training and/or specialized courses in Insurance would be an advantage. Extensive knowledge and experience in Business Analysis.

• Experience: Minimum 5 years experience as Business Analyst. Past experience in client management.

• Domain Experience: Minimum 3 years experience as Business Analyst in Insurance Software Development Company or in Insurance Company. Both Life Insurance as well as General (P&C) Insurance domain candidates are welcome.

• Knowledge of Insurance Domain: End-to-end knowledge and experience in Insurance Domain, especially in the area of P&C Insurance, Life Insurance, Health/Medical Insurance, Policy Administration, Claims Management, Reinsurance, and General Ledger. A very good understanding of processes prevailing in Insurance Companies for end-to-end Insurance Processes - Sales & marketing, Policy Administration, Underwriting, Reinsurance, Claims Management, Risk & Audit, Compliances.

• Communication Skills: Excellent communication skills in written and spoken English. Good inter-personal communication skills.

• Other Skills: Good personality, Excellent inter-personal skills, Must be a friendly person and certainly not an introvert.

• International Travel: Must have a valid passport. Willingness to travel overseas for long duration, since this position requires travel to client locations for systems study and discussions during requirements finalization phase, and later at the time of User Acceptance Testing (UAT) and Go Live.

• Applicants will be requires to go through a written test and interview, as part of our standard recruitment process.