Technical Product Owner – Generative AI

The Technical Product Owner is responsible for defining the vision & strategy for a Labeling Regulatory Submission GenAI product operating in a SAFe framework, primarily responsible for enhancing the value delivered by the team by ensuring that the team backlog is aligned with customer and partner needs. This role involves close collaboration with partners to gather requirements, prioritize features, and guide the development process. The role represents the needs of customers and the business within the Submission Labeling domain and ensures that strategy and implementation remain connected throughout the value stream. The ideal candidate has strong experience in product management, excellent communication skills, and a deep understanding of Agile methodologies.

Roles & Responsibilities:

• Define and communicate the product vision, ensuring alignment with business goals
• Create, prioritize, and maintain the product backlog, ensuring that it reflects the needs of the business and partners
• Collaborate with partners to gather and document product requirements, user stories, and acceptance criteria
• Work closely with the business teams, Scrum Master and development team to plan and implement sprints, ensuring that the highest priority features are delivered
• Find opportunities to improve the product and development process, and make data-driven decisions to enhance the product
• Oversee the day-to-day management of technology platforms, ensuring that they meet performance, security, and availability requirements
• Manage relationships with vendors, ensuring that service levels are met and that the organization derives the best value from its investments
• Ensure that products align with security standards, regulatory requirements, and organizational policies
• Oversee the resolution of service-related incidents and problems, ensuring minimal impact on business operations
• Maintain detailed documentation of service processes, SLAs, and improvement initiatives
• Analyze customer feedback and support data to identify difficulties and opportunities for product improvement
• Support, develop, and guide business analysts in performing requirement gathering, documentation, and partner engagement
• Maintain alignment and clear lines of communication with other GenAI Product Owners and Program Leadership regarding produce development

What we expect of you

We are all different, yet we all use our unique contributions to serve patients.

Basic Qualifications:

• Doctorate degree OR
• Masters degree and 4 to 6 years of Business Analysis or Product Ownership experience OR
• Bachelors degree and 6 to 8 years of Business Analysis or Product Ownership experience OR
• Diploma and 10 to 12 years of Business Analysis or Product Ownership experience

Preferred Qualifications:

Must-Have Skills:

• Strong knowledge of Agile methodologies and product management principles
• Experience eliciting, documenting, and communicating business requirements in a manner aligned with business expectations and clear to technical developers.
• Experience with product backlog management tools (e.g., Jira)
• Solid understanding of custom developed technologies and GenAI capabilities

Good-to-Have Skills:

• Experience with custom GenAI solutions
• Solid understanding of the Clinical domain in a regulatory submission context
• Solid understanding of the Labelling domain in a regulatory submission context (Core Data Sheet, USPI, SmPC)
• Understanding of the Common Technical Document (CTD), Regulatory Affairs and submission filings and related technologies in the areas of Clinical, Safety, Labeling, or Medical writing

Soft Skills:

• Excellent analytical and troubleshooting skills.
• Strong verbal and written communication skills
• Ability to work effectively with global, virtual teams
• High degree of initiative and self-motivation.
• Ability to manage multiple priorities successfully.
• Team-oriented, with a focus on achieving team goals
• Strong presentation and public speaking skills.

Professional Certifications:

• SAFe for Teams certification (preferred)
• SAFe Product Owner and SAFe Product Manager (preferred)