Business Performance Manager

In this vital role you will focus on executing training programs, supporting performance improvement strategies, and collaborating to ensure effective delivery. They ensure activities align with and support organizational goals, foster a culture of continuous learning, and leverages data to measure the impact of activities on organizational and individual learning.

Roles & Responsibilities:
Learning and Development
Design and deliver engaging, scalable learning solutions
Ensure learning initiatives are inclusive, accessible, and tailored to diverse learner needs
Manage the execution of learning activities that align with the organizations objectives
Support knowledge management methods and procedures that enable the GRAAS organization to capture and share knowledge
Support behavior change necessary for the organization to share and adopt best practices
Develop and maintain competency and proficiency models and manage execution of associated learning plans
Develop content to support the execution of learning plans
Measurements and Analytics
Measure metrics and key performance indicators to assess the impact of learning initiatives and performance improvement strategies
What we expect of you
We are all different, yet we all use our unique contributions to serve patients. The [vital attribute] professional we seek is a [type of person] with these qualifications.

Basic Qualifications:
Doctorate degree OR
Masters degree and 4 to 6 years of related experience OR
Bachelors degree and 6 to 8 years of related experience OR
Diploma and 10 to 12 years of related experience

Preferred Qualifications:
Proven experience in supporting implementation of large-scale learning and performance initiatives.
Strong knowledge of instructional design, adult learning principles, and performance management practices.
Proficiency in learning technologies (e.g., LMS, eLearning platforms) and data analysis tools.
Ability to influence and drive change across all levels of the organization.
Expertise in assessing and defining how to measure performance
Excellent written/oral communication skills and attention to detail
Must demonstrate strong leadership skills in a team environment which requires negotiation, persuasion, collaboration, and analytical judgment