Senior ServiceNow Developer and Operations

Job Description Summary
Perform service management, operations, and systems administrations responsibilities on the ServiceNow platform.
- Plan and execute system upgrades
- Address Incident, Problems on the platform.
- Ensure availability & resiliency of the platform and MID servers in particular.

• Experienced in User Administration, User Interface Level Integration & MID Server Integration
• Knowledge of Import Sets for data loading from external file or database to the service-now. com
• Continuously monitor application performance and vendor recommended patches & upgrades.
• Partner with the business on exploring new opportunities to automate the operations processes.
• Experience on ITIL Process consulting and/or implementation.
• Experience on following ServiceNow modules - Incident Management, Problem Management, Change Management, Service Level Management, CMDB, Knowledge Management, Asset Management and CMS
• Experience on basic Java scripting.
• Experience in handling service now incident and request queue.
• Experience in clone & deployment in ServiceNow.
• Experience in documentation and review activities.
• Experience in complex data migration.

Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U. S. based financial planning company headquartered in Minneapolis with a global presence. The firm s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You ll also have plenty of opportunities to make your mark at the office and a difference in your community. So if youre talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP.

(2:00p-10:30p) AWMPO AWMP&S Presidents Office Technology