Senior Vendor Management Analyst

The Sr. Vendor Management Analyst will manage the overall contract management for vendors in Service & Operations area. This includes data management, identifying, tracking, and closure of contractual deliverables, vendor SLA/ Performance management, supporting Vendor Risk related deliverables and working with Enterprise Vendor Management team including actively working on Ariba and Archer. In addition, the expectations is to closely work with internal & external stakeholders to ensure robust vendor relationship management.

Key Responsibilities

• Supplier Management ~Data Collection & Analysis ~ Process Management ~ Performance Management ~Supplier Reporting.
• Exposure to core contract management activities which includes performing vendor discovery, carrying out full read of contracts, ensure to track, measure, report and evaluate vendor performance.
• Perform as functional bridge amongst external vendors as well as internal stakeholders.
• Conduct Weekly/ Monthly/ Quarterly reviews with suppliers to discuss performance and improvement opportunities.
• Research vendor problems and present to management as required.
• Monitor, detect, oversee, and inform leadership of changes to Technology vendor services, contract, terms & conditions, charge rates, SLA s, and other pertinent attributes.
• Lead workstreams and projects and act as SME for workstreams related to the transition to new supplier agreements and associated vendor management oversight.
• Ability to communicate thorough understanding of the business and a broad knowledge of existing contract negotiation practices is expected in this role.
• Follow contract execution checklist and adhere to the guidelines/framework for approving/rejecting the document for final execution from the legal team/signatory authority.
• Monitor project progress by tracking activity, resolving problems, publishing progress reports, and recommending actions.
• Participate in business and functional meetings to consult and oversee reporting/data requirements.
• Timely communication with suppliers, internal stakeholders, and managers.
• Enhances operational effectiveness of Managed Services by implementing new tools and processes; drives SLA and KPI improvement process, escalation guidelines and general policies.
• Partner with to develop and manage the financial plans for major suppliers as they relate to services consumed by Ameriprise and ensure that suppliers invoices reflect services received.
• Write and maintain process documentation for any reports and deliverables developed or modified
• Develop analytics, systems, and data management capabilities, including metrics and reports.

Required Qualifications

• Bachelor s degree / MBA.
• 3- 5 years of relevant experience, with 3+ years of core supply chain management/ supplier management experience, in a global technology multi-supplier environment (US market preferred).
• Data extraction, analytics reporting.
• Demonstrated experience managing vendor contracts / performance / relationships.
• Effective communication/facilitation skills; demonstrated ability to communicate ideas, issues and recommendations clearly/persuasively.
• Expert level analytical ability and experience with advanced analysis methodologies.
• Proven project management experience.
• Proven proficiency in all MS Office applications (most critical: Excel, Power BI, Teams & PowerPoint)

Preferred Qualifications

• Experience in navigating and querying systems of record: ServiceNow, Ariba and Archer.
• Exposure in MS Excel, Word, Powerpoint and Power BI (preferred)
• Ability to analyze financial results to bridge the business plan/results to financial targets/results.
• Experience defining and managing service management metrics.

Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U. S. based financial planning company headquartered in Minneapolis with a global presence. The firm s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You ll also have plenty of opportunities to make your mark at the office and a difference in your community. So if you're talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP.

(4:45p-1:15a) AWMPO AWMP&S President's Office