Analyst-Control Management

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Join Team Amex and lets lead the way together.

International Risk and Controls sits within International Card Services (ICS) which comprises of all the issuing functions across all 28 international markets excluding the US - colleagues operate across a variety of geographies and disciplines. ICS issues products to our Consumer and Commercial customers the organization is an integral part of the global growth strategy for American Express; offering differentiated products and services is critical to our success and promises to drive significant growth and value through the delivery of innovative products, tailored to the needs of our customers.

The objective of the ICS Control Management Risk ID, Assessment, Testing and Reporting team is to identify, assess, mitigate, and report on Operational Risk within BU processes for ICS to ensure adherence to regulatory standards, Amex policy and enhance the BUs resilience through managing a clear methodology of inherent and residual risk.

ICS Control Management is looking for an Analyst of Risk ID, Assessment, Testing Reporting focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.

How will you make an impact in this role

The Analyst, ICS Control Management Risk ID, Assessment, Testing Reporting will :

• Assist in additional identification specific risks throughout business processes and systems (along with business process owners)

• Support facilitation to BUs in their risk assessments performance (e.g., Process Self Risk Assessments (PRSAs)) in addition to further assessments and testing / QA programs to ensure regulatory and internal standards are met (e.g., periodic PRSA reviews and update assessment criteria to align with regulatory updates)

• Support control monitoring (supplemental to BU process owners testing) and compile key operational risk trends, activities, and events

• Proactively help identify certain areas of high-risk for intervention (e.g., automated alerts generated for high-risk areas signal need for intervention and focus), including conducting independent quality assurance and vertical process testing

• Support thematic risk reporting (levels, trends, causes)

• Categorize controls and map against risks and processes (e.g., cross-BU process-control mapping)

• Support risk management practices within the business

• Maintain risk dashboards and key risk indicators (KRIs) for ongoing monitoring

• Support sharing insights, better practices, themes, etc. across the enterprise

• Ensuring adherence to GCE guidelines with respect to RBST

• Partner with non-English market testers to ensure timely completion of BSTs on monthly basis

• Collaborate with testers to support and resolve queries

Minimum Qualifications

• 1-2 Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities

• Project management, communication, and interpersonal skills

• Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards

• Analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively

Preferred Qualifications

• Bachelor s degree in finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous

• Experience in at least one of the following:

  Supporting identification of operational risks throughout business processes and systems

  Facilitating risk assessment performance in addition to further assessments and testing programs to ensure regulatory and internal standards are met

  Supporting independent control monitoring, including identification of control improvements

  Supporting the identification of areas of risk for intervention, including conducting independent quality assurance and process testing

  Compiling thematic risk reporting to provide actionable insights on risk levels, emerging trends and root causes

ORMCM

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.