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American Express

Compare

4.2

based on 3k Reviews

Video summary

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Large Company - 2024

Top Rated Company for Women - 2024

Top Rated Financial Services Company - 2024

221 American Express Jobs

Manager - Enterprise and Affiliate Quality Assurance

American Express Company

4.2

based on 3k Reviews

12-15 years

Gurgaon / Gurugram

1 vacancy

Manager - Enterprise and Affiliate Quality Assurance

American Express

posted 14hr ago

Job Role Insights

Flexible timing

Key skills for the job

Software Configuration Management Finance Risk Management QA Testing Wellness Strategic Planning

+ 2 more

Job Description

Oversee the effectiveness of the affiliate management program through a centralized QA program

Define and execute procedures and processes to perform QA testing of the affiliate management program execution to drive consistency and improvement and ensure adherence to the Interagency Guidance on Third Party Relationships: Risk Management

Execute reporting on adequacy of pre- and post-contract process steps to drive consistency of affiliate management across American Express

Review affiliate management procedures and processes and identify and write test scripts for points of QA testing

Perform objective evaluation of documentation submitted to verify satisfaction of program requirements

Review effectiveness of affiliate management processes and capabilities

Identify owners for QA errors and track remediation through to completion

May be required to lead one or more QA Analysts

Minimum Qualifications:

Self-motivated individual who can combine outstanding problem-resolution and critical thinking skills with a business and risk lens

Demonstrable ability to take complex technical information and translate it into clear communications (presentations/memos) for a variety of audiences

Strong attention to detail and a proven ability to proactivity identify areas of potential risk and implement processes to control and mitigate that risk

Ability to strategically identify patterns in QA errors and collaborate with other affiliate management teams to recommend and implement relevant process improvements

Ability to review procedures and processes and identify test points and write test scripts for QA testing

Benefits include:

Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

Employment Type: Full Time, Permanent

Read full job description

Prepare for Quality Assurance roles with real interview advice

What people at American Express are saying

Quality Assurance salary at American Express

reported by 1 employee with 4 years exp.

₹9.9 L/yr - ₹12.7 L/yr

210% more than the average Quality Assurance Salary in India

View more details

What American Express employees are saying about work life

based on 3k employees

65%

68%

74%

88%

Flexible timing

Monday to Friday

No travel

Day Shift

View more insights

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American Express Gurgaon / Gurugram Office Location

View all

Gurgaon / Gurugram (1)

Gurgaon Office

Headquarter

American Express Banking Corp., Cyber City, Tower-C, DLF Bldg. No.8, Sector-25, DLF City Phase-II Gurgaon
Haryana 122002