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Manager-Data Analytics
American Express
posted 9hr ago
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Job Description
You Lead the Way. We ve Got Your Back.
Global Merchant & Network Services (GMNS), the merchant and bank partner network of American Express, acquires and maintains relationships with merchants and banks, who welcome American Express branded cards. We are dedicated to bringing buyers and sellers together and transforming how American Express is welcomed. GMNS Analytics & Products aims to provide best in class analytics to support key GMNS priorities, support strategic initiatives, optimize investments, accelerate merchant and network activation enhancing the value Amex acceptance brings to merchants and Card Members at scale.
Function Description
The role is responsible for strategy and analytics to deliver International Business Insights for GMNS:
Development, review and/or execution of strategic actionable insights & analytical solutions to drive profitable marketing or servicing actions.
Solving complex business problems by ideation, development & ownership of next generation tech solutions and algorithms.
Analyze data to derive business insights and create innovative marketing solutions.
Innovate and enhance existing solutions using advanced analytics.
Purpose of the Role
Closely partner with Marketing, Product and CLM organization to build innovative consultative offerings for high impact merchants across industries and deliver diverse strategic projects
The incumbent is expected to ensure accurate and relevant representation of data to create a compelling story for the merchants with actionable insights enabling quick and informed decisions.
This role requires a solid background in strategy analytics, technology, and exceptional problem-solving skills.
Prior experience on Business Insights and strategy is a plus
Job Responsibilities:
Lead and empower an impactful team
Work in a dynamic, fast changing environment, with attention to detail, great communication skills and success driving results through multi-functional collaboration
Analyzing data to create insights to advise strategy and tackle business problems
Evaluate impact on business of different strategies/initiatives and generate insights and recommendations for further improvement
Innovating and evolving processes to drive business results
Expand usage of data-backed decisions/products/data science in strategies and identifying opportunities with potential to scale
Partner with multiple stakeholders across business units and geographies to drive implementation of new insights and recommendations
Critical Factors to Success:
Solid ability to get results, self-starter.
Good interpersonal, written, and verbal communication skills
Ability to influence external partners, colleagues and senior leaders with clear thinking, robust analysis, and strong business intuition.
Business Outcome
Create solutions focusing on strategic priorities and driving business
Effective use of personalization capabilities to optimize business objectives through bespoke business insights
Evaluate new advanced analytics techniques to build on existing solutions
Leadership Outcomes:
Put enterprise thinking first, connect the role s agenda to enterprise priorities and balance the needs of customers, partners, colleagues & shareholders.
Lead with an external perspective, challenge status quo and bring continuous innovation to our existing offerings
Demonstrate learning agility, make decisions quickly and with the highest level of integrity
Minimum Qualifications:
4+ years of relevant experience in analytical domain
Ability to derive insights from data, manage multiple projects and drive results in a fast-paced environment
Strong collaborator with an ability to build relationships and challenge the status quo
Excellent business writing and presentation skills with the ability to communicate effectively with all levels of managements and influence strategy
Intellectual curiosity and ability to learn quickly
Demonstrate attention to detail and ability to drive results
Technical Skills: Familiarity with SAS/ SQL, R, Python, Hive, PySpark and Tableau.
Bachelors in Statistics / Mathematics / Economics / Engineering with relevant experience
Preferred: Post Graduation in Statistics/Mathematics/ Economics / Engineering / Management
Experience in the merchant
Benefits include:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
Employment Type: Full Time, Permanent
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Anonymous · GSM
in Gurgaon
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Read 1 reviewData Analytics Manager salary at American Express
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What American Express employees are saying about work life
based on 3k employees
Flexible timing
Monday to Friday
No travel
Day Shift
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American Express Gurgaon / Gurugram Office Location
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Headquarter
American Express Banking Corp., Cyber City, Tower-C, DLF Bldg. No.8, Sector-25, DLF City Phase-II
Gurgaon
Haryana 122002
Haryana 122002
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