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2613 Amazon Jobs
Sr.Finops Analyst - AR
4-11 years
Hyderabad / Secunderabad
1 vacancy
Sr.Finops Analyst - AR
Amazon
posted 8d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
French speaking is MUST. GAR (Global Accts Rec) is looking for a proactive, customer and detail-oriented Collections Analyst whose main responsibility will be to manage and resolve receivables related queries received from Amazon customers. As a Collections Analyst, you will support Amazon s customers to resolve billing issues, reconcile accounts and drive monthly collection targets. The successful individual is expected to be self-motivated, be a quick learner, have strong ownership and earn trust with our customers to facilitate timely payment.
Key job responsibilities
Understanding of Accounts Receivables process
Follow-up with customers via emails and phone calls to ensure timely collection of payments for assigned portfolio
Maintain detailed post correspondence update on accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared
Collaborate with various stakeholders (Billing, Finance, Legal, Tax, Customer Service) to resolve customer disputes and queries, to establish and maintain good client relationships, both internally and externally
Monitor high-risk accounts and ensure timely escalation of challenges to management
Continually look at ways to improve the customer experience
Assist in streamlining and improving the accounts receivable process by identifying areas of improvement
Meet the monthly productivity goals
Reconcile complex accounts and have excellent attention to detail
A day in the life
- Prepare daily aging report
- Strategize the portfolio
- Fix the root cause and collect
- Work with internal and external stake holders for better resolution
-Provide visibility to the leadership
- Bachelors degree in accounting and commerce (B. Com)
- Knowledge of Excel at an advanced level
- Experience with Microsoft Office products and applications
Employment Type: Full Time, Permanent
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What people at Amazon are saying
Rating based on 21 Finops Analyst
reviews
Anonymous · Finance & Accounting
in Pune
Great work culture
- Salary - Good
Work life balance
Finops Analyst salary at Amazon
What Amazon employees are saying about work life
Amazon Benefits
Healthcare & Financial Benefits Parental Leave & PTO Professional Development Employee Assistance Program (EAP) 
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