Program manager

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain and we re looking for talented people who want to help.

You ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

The AWS InCommunities team launches long-term, innovative programs that will have a lasting impact in our infrastructure regions around the world where we work, live, and raise our families. We are obsessed with being good neighbors, and we start with the community and work backwards to represent infrastructure communities inside AWS.

We are seeking a dynamic and passionate Program Manager to develop, implement, and manage community outreach programs that strengthen relationships between our organization and the communities we serve. Our programs focus on four key pillars: STEM Education, Local Skills Development, Sustainability and Hyperlocal Impact. This role requires excellent program management skills, communication skills, cultural sensitivity, and the ability to build meaningful partnerships with diverse stakeholders including non profit organizations and vendors.

Key job responsibilities
*Design strategy and globally scalable frameworks for community engagement programs and events
*Develop and execute innovative programs to support communities and improve positive community sentiment
*Develop and maintain relationships with nonprofit organizations, vendors and internal stakeholders
*Create and manage communication channels to keep stakeholders informed and engaged
*Track, measure, and report on community engagement metrics and program outcomes
*Manage community feedback processes to improve effectiveness of programs and events and associated social impact
*Support the development of community-focused content for various communication channels

About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn t followed a traditional path, or includes alternative experiences, don t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating that s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth
We re continuously raising our performance bar as we strive to become Earth s Best Employer. That s why you ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there s nothing we can t achieve. - 8+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Bachelors degree
- Experience building and scaling global programs and events that positively impact communities