Program Manager, Category Excellence, Softlines

This is a high visibility role in the Amazon Fashion & Beauty team that is looking for a Senior Program Manager with a strong delivery record and proven program management experience. This candidate will work cross-functionally to deliver operational improvements and drive profitability for the businesses. This role will own several PnL cost line items across 7 categories of Amazon Fashion & Beauty. This role requires performing dive deeps to ambiguous problems, identifying and scoping large programs, managing program timelines, and communicating to senior management on status, risks, and process/product changes. Cross-team coordination, program management and executive presentation skills are essential.

Key job responsibilities
Drive cross-functional strategic initiatives to continuously improve profitability and customer experience.
Performing dive deeps into the multiple elements that govern the decision making to launch or expand programs.
Working closely with the central program teams and operation stakeholders, understanding their strategies and processes for reducing cost and adopting for own category.
Working closely with product teams to see through the product interventions needed for the program to scale and have a substantial impact on cost reduction.
Working closely with operations, finance and category teams to manage short term commitments to overall goals, and making sure they stay on track.
Benchmarking programs/practices with the best in class (internal and external), and using it to own and influence the long-term vision.
Innovating to improve customer experience, and relentlessly working towards contributing to the profitability goals of category.
Acting as single point of contact for cost of business team (CBW) and categories for any discussions pertaining to program.
- 3+ years of program or project management experience
- 3+ years of working cross functionally with tech and non-tech teams experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience defining program requirements and using data and metrics to determine improvements