Payroll Vendor Manager , Payroll Vendor Management

The Amazon Payroll team within Amazon Finance Operations (FinOps) is a fast-paced, team-focused, dynamic environment. Our mission is to pay employees accurately and on time every time, while keeping our costs controlled and complying with all regulatory requirements. The Amazon Payroll team is looking for an energetic, enthusiastic, good relationship manager with outstanding analytical, negotiation and project skills to join our Vendor Management team.

The Payroll Vendor Manager, is responsible for the payroll vendor selection, relationships and vendor management in all countries. This position will help oversee the performance of payroll service providers (vendors) and keep all agreements current. The incumbent is required to build good relationships with Legal, Finance Operations, Tech, Compliance, HR and regional payroll operations teams.


This broad role is a not only a relationship management role with up to 30% international travel it also focuses on Operational Excellence by partnering with Lean Six Sigma Black Belt team members to support continuous improvement of Amazon processes, aligning them with customer requirements, and delivering positive impacts in controllership, quality and cost savings. This role may expand beyond the payroll space to support internal partners in FinOps and HR as needed. This position will initially have no direct reports.


Responsibilities include but are not limited to:
Support the management of payroll vendor selection
Supporting market research activities
Support the negotiation and maintenance of contracts ensuring reduction of cost per payslip and alignment with Amazon s compliance and control requirements working.
Assist and participate in vendor meetings as required
Analyze and develop vendor performance data to support vendor governance
Analyzing vendor cost and cost improvement opportunities, monitoring monthly spending patterns and identifying exceptions and areas for potential improvement.
Deep diving customer pain points in a country and making recommendations for scalable solutions.
Responding to escalations in a timely manner.
Supporting continued development of materials, techniques, and metrics to identify opportunities to improve VM tools, systems, and processes.
Building and maintaining knowledge management tools such as wikis and shared drives.
Training and mentoring stakeholder in vendor related processes
May participate in interview process to support hiring of new team members.
- 3+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience
- 4+ years of applying key financial performance indicators (KPIs) to analyses experience
- 4+ years of transactional accounting field experience
- 4+ years of identifying, leading, and executing opportunities to improve, automate, standardize or simplify finance or business tools and processes experience