Supervisor

• As a Housekeeping Supervisor you are responsible for ensuring that the hotel maintains high cleanliness standards and provides a positive experience for guests
• You are responsible for managing the housekeeping team and ensuring that all aspects of the housekeeping department run smoothly

Responsibilities will include:

• Supervise and coordinate the work of housekeeping associates, including assigning tasks, providing training, and conducting performance evaluations.
• Ensure that all guest rooms, public areas, and back-of-house spaces meet established cleanliness and maintenance standards.
• Monitor and manage the inventory of cleaning supplies, linens, and guest amenities. Place orders as needed.
• Conduct regular inspections of guest rooms and common areas to ensure they meet quality standards and are properly maintained.
• Create and manage work schedules for housekeeping staff, taking into account occupancy levels and special requests.
• Address guest concerns and requests related to housekeeping, ensuring their satisfaction and comfort.
• Train new housekeeping associates on cleaning techniques, safety procedures, and hotel policies.
• Maintain records of room status, maintenance requests, lost and found items, and other relevant data. Report any maintenance or repair issues to the maintenance department.
• Assist in the budgeting process by providing input on labor and supply costs related to housekeeping.
• Ensure compliance with health and safety regulations, including the proper use of cleaning chemicals and equipment. Address any safety concerns promptly.
• Maintain effective communication with other hotel departments to ensure the smooth flow of operations and guest services.