Analyst, Quality Assurance

This is not a manual or automation testing QA profile. Please read through the job description and apply.

• Perform quality assurance call and/or process reviews for all departments in Altisource
• Recommend, implement, and monitor preventive and corrective actions to ensure that quality assurance standards are achieved
• Analyze findings from process reviews and develop reports to highlight trends/ opportunities for improvement.
• Make recommendations to help reduce process variation and eliminate errors.
• Track Business Unit responses for all findings identified from the process reviews.
• Work with Management and develop project plans to address opportunities identified through process reviews.
• Escalate unresolved issues to Senior Management and work with Management to resolve the issues.
• Provide management with timely reports documenting observations from reviews.

• Bachelor s Degree.
• Six Sigma yellow/green belt (Desirable).
• Must have excellent written communication skills (with accurate grammar and punctuation)
• Must have excellent verbal communication skills with fluent English an