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Front Desk Executive
AltF Coworking
posted 9d ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
- The person would be single point of contact for all
the clients and their relative problems and queries,
Therefore he/she will be:
- Defining and
implementing front desk objectives and procedures.
- Tending to guests' complaints and questions and providing
exceptional customer service.
- Ensuring that the
front desk and reception area is kept clean and
organised.
- Supervising staff and all front desk
activities including bookings, appointments, phone calls, and
emails.
- Performing administrative duties such as
filing and updating records, among others, as
needed.
- Handle the walk-in as well as telephonic
enquiries and queries, and maintain a record of the
visitors.
- Supervise and administer the Supervisor,
and keep a check on the housekeeping staff and office
boys.
- Handling the clients visiting the space and
maintaining the visitor\u2019s list.
Requirements- Bachelor's degree in hospitality or
similar.
- Excellent written and verbal
communication skills in english.
- A minimum of 4
years of experience as a front desk manager or similar.
- Good understanding of procedures and practices in the
hospitality industry.
- Strong organisational and
time management skills
- The ability to provide
exceptional customer service.
- Administer smooth
office operations and administration.
- Shall be
able to understand and resolve client queries within
TAT.
- Basic excel knowledge and an aptitude
to be trained and be able to use any other
software.
- Shall have strong interpersonal
skills.
- The Incumbent must be organised and detail
oriented as a person.
- One shall have an
outstanding ability to stay calm under pressure.
- Person should be highly presentable with good grooming and
clothing standards.
- Bachelor's degree in hospitality or
similar.
Employment Type: Full Time, Permanent
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based on 45 employees
Strict timing
Monday to Friday
No travel
Day Shift
AltF Coworking Benefits
Submitted by Company
Cafeteria 
Team Outings Health Insurance
Submitted by Employees
View more benefits 
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