Project Product Introduction Manager, Pr PI M

PURPOSE OF THE JOB :-

Manage the overall Project PI activities and in particular Reliability Growth to achieve Warranty closure.

Supports the Project Manager & Warranty Customer Site Manager in representing the project in all Product Introduction-related matters towards the customer.

Represents the PI function within the Project Core Team and in front of the customer.

ORGANISATION :-

Organisation structure (job belongs to..)

Product Introduction Management of Site, Country, Cluster, Region or Platform

Reports directly to:

Head of PI Region / Cluster / Country / Site / Platform

Other reporting to:

Project Manager within project organization

Direct reports:

PI Customer Site Manager during the project

Network & Links

Internal

    Project Manager, Core Team members
    Participating Units and/or Subsystem Managers
    PI Customer Site team
    PI Support team
    RAMS team
    Project Engineering team
    Quality team (mainly PrQSM and SQ)
    Installation and Test & Commissioning team
    Internal Supplier representatives (Components/PU)
    Sourcing and Contract Manager
    Integrated Service Readiness (ISR)
    Maintenance/Service team (if Alstom)
    Global System representatives (if applicable)
    External
    Customer project representatives
    Customer site team
    Customer maintenance team (if not Alstom)
    External Suppliers

Key accountabilities:

    Part of Project Core Team in all applicable Product Introduction deliveries & execution/activities, from the start of the project (D1).
    Ensures that PI processes & instructions are implemented, communicated, used and supported in the project (internally & externally including customer). Be formalized in Warranty/PI Management Plan
    Ensures that sufficient and adequately skilled resources are available to produce the PI deliverables
    Manage the full Project Warranty Work Package
    Manage Reliability Growth with customer and internally (Kx, Field Modifications, …) to achieve the contractual Reliability target (ensure that delivered products receives agreed rectification)
    Ensures that field experience and field-data (REX) is captured & feed-back to the project/organization in accordance with the PI processes during start-up, design, realization (manufacturing) and field support phases
    Ensures that all PI related deliverables (during project reviews / DFQ) are performed in a timely manner and delivered in accordance with contract & PI standards, through planning, communication (report to Project Core Team) and control
    Establish the strategy and mobilization plan for commissioning & warranty period (including the clear definition and agreement for the use of the customer’s infrastructure)
    Ensure adequacy of customer infrastructure to support PI intervention & activities
    Implement a incident management process to follow-up NCR’s/8D with Quality
    Ensure closure of Open Items, the field modification/retrofits and reporting on same
    Manage project dedicated PI staff
    Ensure appropriate internal and external audits and assessments
    Ensure respect of AZDP and Customer EHS requirements for all Customer Site activities with the support of EHS team representatives
    Coordinate Obsolescence management for proper evaluation of last time by end spart parts (applicable for DIS)
    Ensures adequacy of supplier commitment with contractual warranty requirements
    Ensures supplier charge-back agreement and execution"
    Identify potential additional Services sales opportunities arising during warranty period
    
    Performance measurements:
    Achievement of contractual reliability (milestone) targets
    Achievement of contractual availability (milestone) targets
    Achievement of end of general contractual warranty on time
    Adherence to Warranty Budget
    Containment and solution of K1S/K2/K3 issues on time
    FQA Gate Review GO on time
    Audit results (internal and external)
    Customer satisfaction survey result

MAIN REQUIRED COMPETENCES

Educational Requirements

Mandatory:

    (Post) Graduate in Engineering or Industrial (Internal Graduation (“cadre interne” in F) is acceptable)
    Internal EHS training
    English

Desirable:

Master’s degree in Engineering

Experience

Mandatory:

    Project Execution (technical/industrial)
    Team management
    Product knowledge
    EHS knowledge/exposure
    Data analytics

Desirable:

    Railway Safety/Product liability
    Field Experience
    RAM
    Problem Solving skills
    Engineering knowledge
    DFQ, Quality and Audit skills
    Customer contact
    Contract management