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Assistance Coordinator
0-5 years
₹ 2.75 - 4L/yr (AmbitionBox estimate)
Gurgaon / Gurugram
1 vacancy
Assistance Coordinator
Allianz Partners
posted 2hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- The role of agent would be more of analyst conducting case studies of different customers to enhance the productivity and optimal utilization of the resources available.
- To handle all incoming and outgoing calls in a prompt and courteous manner in line with company standards.
- To assist and co-ordinate with the clients and the dealer network for prompt customer service.
- To handle sales, inquiry calls from customer, validate sale leads & assign to dealers
- To handle chat, email enquiries from customers
- Documenting all the correspondence with the customer whether inbound or outbound, written documents etc, into an integrated system for enhanced reporting extraction for client and operations team.
- Work with team spirit to achieve a common goal i.e. customer satisfaction.
- Determined and focused to achieve all the targets set up by the operations team for the benefit of the customer and then the organization.
- Should willingly take up any project assigned by the call centre manager or management team.
Employment Type: Full Time, Permanent
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Rating based on 88 Assistant Coordinator
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Anonymous · Voice / Blended
in Gurgaon / Gurugram
Nothing
Nothing is good at Allianz. Don't join this company.
Read 88 reviewsAssistant Coordinator salary at Allianz Partners
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