Salesforce Lead Developer - SFDC Sales Cloud (5-15 yrs)

What we offer :

As a Salesforce Lead Platform Support Developer, you will be part of our support team, working in a hybrid work schedule that allows for flexibility. You will have the opportunity to work on innovative projects and collaborate with experienced professionals in a supportive environment.

Main Responsibilities :

- Lead a team of support developers in bug triaging and managing incidents.

- Collaborate with cross-functional teams to define, design, and implement solutions.

- Analyze data and provide root-cause analysis for incidents.

- Work closely with US stakeholders, including Product and Engineering teams, to align development efforts with business needs.

- Use collaboration tools like Microsoft Teams, Slack, SharePoint, and Azure DevOps for communication and project management.

- Minimum of 5 years of experience in program or project management.

Do you fit the role?

- You hold a relevant degree and have substantial experience in Salesforce support and development.

- You possess strong technical skills, including Salesforce Experience Cloud, Salesforce Sales Cloud, and Salesforce Service Cloud.

- You are familiar with Data Loader and API integrations.

- You are available to work in hybrid hours from 1600-0100 IST (0530-1430 EST).

- Minimum of 5 years of experience in Salesforce support and development.

- Fluent in spoken and written English.

- Ability to navigate a multi-cultural, global work environment.

Who you are and what you believe in :

Embraces We Culture :

- Customer-focused with a solution-oriented mindset

- Strong collaboration skills and a passion for building a work environment based on trust and respect.

Curious & Agile :

- Passionate about software development and eager to stay up to date with new technologies.

- Believes in agile ways of working and continuous improvement.

Strong Communicator :

- Can effectively communicate ideas, present compelling solutions, and manage stakeholder expectations.

- Confident in working across teams and time zones.

Additional Details :

- Location : Bangalore, India

- Work Schedule : Hybrid (with a mix of in-office and remote work)

- Holidays : Indian public holidays will be observed

- Travel Required : None