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Assistant Manager
Aknamed
posted 4hr ago
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Fixed timing
Key skills for the job
Job Description
Any Graduate
Proven experience (5-9 years) in providing IT support, preferably in a warehouse or logistics setting.
Strong knowledge of computer hardware, operating systems, and software applications, Basic network systems.
Excellent problem-solving and troubleshooting skills.
Customer-focused with outstanding communication and interpersonal abilities.
Ability to work independently and as part of a team.
Detail-oriented and well-organized.
Willingness to work in shifts or extended hours, if required.
1. Help Desk Support:
- Act as the first point of contact for warehouse staff seeking technical assistance, both in person and remotely.
- Provide prompt and efficient resolution of hardware, software, and network-related issues.
2. Troubleshooting and Problem Resolution:
- Diagnose and resolve technical issues reported by warehouse personnel related to computers, printers, scanners, and other IT equipment.
- Escalate complex problems to the IT team or vendors when necessary and follow up to ensure timely resolution.
3. Inventory Management:
- Maintain an accurate inventory of IT hardware, software licenses, and related equipment used in the warehouse.
- Assist in the procurement and deployment of new IT assets as needed.
4. Data Security and Backup:
- Ensure data security measures are followed, including regular backups of critical systems and data.
- Assist in implementing security protocols to protect sensitive information.
5. User Training and Documentation:
- Conduct training sessions for warehouse personnel on IT procedures, best practices, and software usage.
- Maintain documentation for IT processes, troubleshooting guides, and user manuals.
6- Good command and hands on team handling.
Employment Type: Full Time, Permanent
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Walkin
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25%
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50% candidates got the interview through other sources.
Moderate
Confidence
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Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
What people at Aknamed are saying
Rating based on 3 Assistant Manager
reviews
Anonymous · Procurement & Purchase
in New Delhi
Likes
My senior or manager are very nice and helpful.
Dislikes
There is no proper hygiene mention in this Company (Gurgaon Branch) . and also not proper arrangement for sitting
Read 3 reviewsAssistant Manager salary at Aknamed
reported by
16
employees
with 1-15
years exp.
₹4
L/yr - ₹7.2
L/yr
32%
less
than the average Assistant Manager Salary in India
View more details
What Aknamed employees are saying about work life
based on 62 employees
Strict timing
Monday to Saturday
No travel
Day Shift
Aknamed Benefits
View more benefits
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