Business Development Officer - Attingal

Role & responsibilities

a) Regular visit to the customers assigned and adopt and implement strategies planned with regular follow-ups with the approval of DRSM/Zonal Sales Head-South.

b) Understand the sales targets assigned and prepare work plan including camps & promotional activities.

c) Monitor business of the customer doctors, hospitals and labs on daily basis.

d) Ensure to maintain a call average of 10 customers daily.

e) Attend professional complaints of the patients, doctors, Hospitals and Laboratories and take remedial measures for the improvement of the situation and your further suggestions for consideration of your respective Deputy Marketing Manager Sales.

f) Supervise and follow-up Collection Representatives (CRs) on daily business activities.

g) Train new CRs recruited and orient them to the system, policies and procedures of the company.

h) Ensure delivery of test reports by CRs and collect samples for tests from Hospitals and Laboratories, transport them safely to the testing center, take proper bills for the specimen collected and handover specimen to the concerned staff with all attachments including prescriptions, notes etc and get acknowledged the same and file them correctly.

i) Monitor and control CRs for collecting cash/ cheques/ Demand Drafts from the customer hospitals and Laboratories towards the test charges and remit the same in full with Company with the support of receipt copy on the same day the collection was made. Also, to ensure the CR hand over the original copy of the receipt to the Hospital or Laboratory and the duplicate copy to the Company.

j) Recommend new routes, clubbing or splitting routes in consultation with the reporting authority.

k) Conduct periodical route inspections to identify;

1. Effectiveness of CR

2. Status of Pending Payments

3. Feedback from Hospitals, Doctors and Laboratories.

l) Monitor pending payments and dues to be paid to the Company by the Hospital and Laboratories either on the day of collection of samples or at least on delivery of results or before the expiry of the credit period allowed by the Deputy Marketing Manager Sales.

m) Contrary to the conditions contained in this appointment letter will be treated as violation of the terms and the Company reserves the right to proceed against you in a court of law for the recovery of such loss, damages and reputation of the company caused by you directly or indirectly.

n) You have to follow the decency and decorum in dress code of the establishment and to be neat and tidy.

o) You should strictly follow duty timing as assigned by concerned authorities.

p) You are not to disclose or make public any matter relating to the company’s transactions, dealings or plans which are of confidential nature.

q) The Staff should make their own arrangement to ensure their attendance during Harthal/Bandh/Strike. If not, it shall be considered LOP without leave.

r) You are not allowed to call for any strike or agitate against the establishment and could not do any acts which are detrimental for the smooth functioning of the establishment

s) You are not allowed to form any association or group of themselves or not to be any part or member of any trade union within the premises of this establishment.

t) Do not act against the interest and goodwill of the establishment

u) You have to strictly abide all laws and regulations of the establishment and to honor the instructions issued from the management from time to time through concerned authorities.

Preferred candidate profile