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Engineer - Technical Support
2-7 years
New Delhi, Gurgaon / Gurugram
1 vacancy
Engineer - Technical Support
Agami Tech
posted 7mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Zero to 2 years experience in Linux Operating System.
- Flexible working hours able to support occasional nights, weekends, and call-ins, able to quickly adapt to a constantly changing faced paced environment. Open to travel to sites.
- An ideal person who is excited and motivated about running and supporting a production grade critical infrastructure and looks for opportunities to improve processes with automation.
What are you required to do(Your Responsibilities):
- Proactively maintain and develop all Linux infrastructure technology to maintain a 24*7*365 uptime service.
- Engineering of systems administration-related various solutions for our various SAAS products and projects as well as operational needs.
- Proactively monitoring system performance and capacity planning.
- Providing technical support to customers for Applications, Operating systems, and networking.
- Will also be the first point of contact for our clients, where installations are placed on a permanent basis, for basic troubleshooting and problem solving.
- Fault finding, analysis and logging information for reporting of performance exceptions.
- Maintain best practices on managing systems and services across all environments.
Skills Qualification Required (Add Value):
- Graduate Preferred to have Bachelor s Degree in Engineering, Computer Science, or related field.
- He / She should be familiar with the installation and configuration of Linux operating systems and setup and operation of TCP/IP networking on Linux systems also familiar with Internet concepts including SMTP, IMAP, POP, HTTP, DNS, LDAP and related protocols.
- You should possess excellent communication skills.
- Knowledge of Email concepts, Helpdesk Concept, VoIP Concept, Cloud computing will be an added advantage.
- Should be able to adjust with flexible shift.
- Should be ready to travel to sites.
Employment Type: Full Time, Permanent
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What people at Agami Tech are saying
Rating based on 1 Technical Support Engineer
review
Anonymous · IT Support
in Mumbai
Likes
Nothing is good
Dislikes
Not a good place to work, Toxic work culture
Read 1 reviewTechnical Support Engineer salary at Agami Tech
reported by
19
employees
₹1.8
L/yr - ₹3.9
L/yr
28%
less
than the average Technical Support Engineer Salary in India
View more details
What Agami Tech employees are saying about work life
based on 26 employees
Flexible timing
Alternate Saturday off
No travel
Day Shift
Agami Tech Benefits
Health Insurance 
Team Outings 
Work From Home 
Soft Skill Training 
Job Training 
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