Fraud Control Manager

Job description

Job purpose is to initiate the Fraud Containment Unit activities PAN India

Roles and Responsibilities

- He should be responsible for conducting Fraud investigations for the assigned location (s), branches and territories.

- Co-ordination with empaneled FCU agencies on an ongoing basis and ensure TAT adherence for all FCU actionable.

- Initiating Sampling, Seeding and Mystery shopping activities. - Conducting various agency audits including collection agency, FI agency, Technical valuers, etc.

- Ensure timely submission of all incident reports pertaining to the Unit as per requirement - Initiate recovery follow-ups pertaining to Fraud cases.

- Ensure that the organization is complying with relevant laws and regulations related to fraud prevention.

- Clear understanding of the company process and policies; identifying gaps if any from time to time and recommending improvements.

- Understanding emerging fraud patterns in market and updation of the same to Risk / Business units including updating internal negative database.

- Extend necessary support to the Collection & Legal unit for follow-up of overdue pertaining to the location including liaison with agencies / lawyers empaneled.

- Liaison with legal and other govt. enforcement agencies as per requirement.

Desired Candidate Profile

- Graduate in any discipline

- Experience in FCU activities pertaining to Two-Wheeler Loan / Personal Loan/Car Loan

- Must be aware of the latest guidelines of RBI.

• Able to manage all facets of fraud detection & prevention for the entire business unit.
• Must be updated with new fraudulent activities that may breach the organization s security measures.
• Able to develop policies & procedures to prevent fraud activities and to recover any incurred losses.
• Should be able to identify new software or hardware & develop safety procedures to ensure minimal risk of fraud.
• Capable of resolving escalated issues arising from operations & requiring coordination with other departments.
• Should be able to collaborate investigation with appropriate business partners and also with local law enforcement authorities.