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Commercial Training Manager
Adroit Solutions
posted 15d ago
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Flexible timing
Key skills for the job
Job Description
PURPOSE:
The position supports assigned business units within the Pharma business in the assigned geography/region in building the capabilities & competencies of Frontline Sales Representatives (Medical Reps, Key Account Managers), First Line Sales Managers (FLSMs) and S in order to make each Customer interaction valuable to Customers and Bayer. Develops/ co-creates learning experiences and solutions based on fit-gap analysis. Ensures implementation of learning trajectories and solutions. S/he also serves as first contact partner/reference point for owning and driving the implementation of commercial excellence initiatives for the BU assigned in the respective geography/zone.
ROLES AND RESPONSIBILITIES:
- Serve as a strategic business partner for BU Squads to identify learning needs of Reps, FLSMs and create learning /training plans that enable achievement of business goals
- Deliver learning programs (both physical and virtual platforms) to build the capabilities & competencies of Sales Representatives and FLSMs- create next level capability building programs/initiatives
- Influence and advance the Coaching capabilities of FLSMs through structured interventions and driving process adherence
- Leverage adult learning concepts to enhance and develop world-class learning interventions and materials (print, web, audio, video, virtual, etc.) partnering with the training team members to improve the skills, capabilities & support for advancing product knowledge of stakeholders and executing Integrated Multi-Channel Marketing (IMCM) strategies in the assigned geographies and Business Units
- Analyze all data points relevant to training/learning focus definition, including but not limited to Veeva entries, Coaching reports and evaluations, Market Insight data.
- Prepare and utilize appropriate resource materials needed for effective delivery and participant learning
- Effective communication skills (e.g. clarity, pace, tone, language, eye contact and gestures)
- Coordinate monthly field visits with Sales Reps, FLSMs and SLSMs to ensure the cascade and implementation of delivered learning interventions, and share observations with their Line Managers and support with follow-up conversations (as required)
- Collaborate cross-functionally to create and monitor 90 Days/ Annual Learning Plan (ALP) and undertake Learning Needs Analysis on a yearly basis
- Support marketing teams to enhance knowledge and skills of field force during new product launches & induction through various training initiatives
- Partner with Training Colleagues in developing bite-sized learning / e-Learning material using content authoring software and drive the adoption of digital learning among the salesforce & adoption and implementation of Multi-Channel Cycle Plans (MCCP)
- Key Working Relation:
- BU/ Geography (day-to-day): Training/Learning managers, TBM, FLSM, SLM, Immediate Supervisor
- Commercial Excellence Team, BU Heads, BU Marketing, BU Sales, Regional MSL
- External (day-to-day): external vendors on training/learning solutions
- Global/Regional Office (limited): Strategy and Commercial Excellence, and other functions as needed and nominated for specific projects and tasks.
- Competencies:
- Business Insight: Applies Knowledge of Business and marketplace to advance the organizational goals
- Strategic Mindset: Sees ahead to future possibilities and translating them into break through strategies
- Drives Results: Ensures Accountability and consistently archives results even under tough circumstances
- Plans and Aligns: Plans and prioritizes work to meet commitments aligned with organizational goals
- Stakeholder Management: Maintain regular communication with Sales Managers, Marketing and Vertical Heads to ensure training aligns with business goals.
- Cross Functional Teamwork: Collaborate with HR to integrate training efforts with the broader learning and development strategy of the organization
- Communicates Effectively: Develops and delivering multimode communications that convey a clear understanding of the unique needs of different audiences
- Manages Ambiguity: Operates effectively even when things are not certain, or the way forward is not clear. Able to manage workplace Dynamism through collaboration.
- Influence Ability (Strong Leadership skills/change management skills): Cross functional and upward influence ability in both formal and informal channels
- People management and coaching skills: Able to lead and coordinate cross functional initiatives and effectively.
WHO YOU ARE:
- Bachelor s Degree in any discipline (MBA/advanced qualification is a plus)
- 5+ years of experience as a training manager, with preferably 2-3 years of people management experience in Pharmaceutical/ Healthcare organizations
- Marketing experience is a plus
- Trainer/Facilitator Certification/Accreditation
- Strong leadership, interpersonal, communication and team skills combined with strong business acumen (planning, execution, Marketing & Sales know-how) with a strong Customer focus
- Excellent command of both oral and written English plus native-level command of local language
- Experience in creating online learning content and managing an LMS is a plus
- Energetic, Enthusiastic, Passion for training & people development, self-driven and organized, ability to multi-task & manage deadlines, and a willingness to work extensively in field
- Cross functional environmental working experience preferred
- Good command on analytical tools e.g. MS office, CRM systems
Employment Type: Full Time, Permanent
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Flexible timing
Monday to Saturday
Within city
Day Shift
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