AR Collection Walkin Interview

Role & responsibilities

• 1-3 years of experience in International voice support
• Must be able to successfully Implement new business
• Experience in Account Receivables such as collections, dispute resolution, cash application is a must
• Experience in interacting with clients to resolving the issues relating to billing
• Strong communication skills with client management and services
• Maintaining high level of client satisfaction
• Must have experience in calling & handling escalations
• Good decision-making skills & analytical skills
• Detail oriented, high accuracy with numbers
• Strong MS Office experience & excel
• Ability to organize, prioritize & manage work tasks and follow up in a timely manner
• Independent thinker who is highly motivated and possesses an intrinsic passion for quality
• Ability to work in a constantly changing environment and consistently achieve quality standards
• Willingness to work in different time zones