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Order To Cash Operations Associate
Accenture
posted 13d ago
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Key skills for the job
Job Description
Skill required: Order to Cash - Cash Application Processing
Designation: Order to Cash Operations Associate
Qualifications:Any Graduation
Years of Experience:1 - 3 Years
What would you do?
Review and analyze deductions taken by customers to identify discrepancies.Investigate the reasons behind deductions, such as pricing errors, shipment issues, or promotional allowances.Maintain detailed records of all deductions and resolutions.Gather necessary documentation to support claims and disputes.Liaise with internal departments (e.g., sales, customer service, and finance) to gather information and resolve issues.Communicate effectively with customers regarding deduction disputes and resolutions.Prepare regular reports on deduction trends, root causes, and resolutions for management review.Track and report on the financial impact of deductions on revenue.Follow up on unresolved deductions to ensure timely resolution.Identify opportunities for process improvements to reduce the occurrence of deductions.Collaborate with cross-functional teams to implement best practices.Ensure that all deductions are processed in compliance with company policies and accounting standards.Analyze data to identify trends in deductions, helping to develop strategies to minimize them.
What are we looking for?
Adaptable and flexible
Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines
Qualifications
Any Graduation
Employment Type: Full Time, Permanent
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What people at Accenture are saying
Rating based on 101 Operations Associate
reviews
Anonymous · Customer Success, Service & Operations
in New Delhi
It has a job security as well as to upgrade our skills
- Skill development - Good
Here we cannot manage our work life balance as well as we do not get promotions on time. And the package is very low.
- Salary - Poor
Operations Associate salary at Accenture
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