People Services - Executive/Senior Executive

People Services Executive is responsible to serve as a point of contact for employees for any assistance within the People Services areas. Excluding recruitment, payroll and compliance.

Role its Responsibilities:
Induction and On-boarding
Organizing the induction and joining formalities
Getting the paperwork done for new joiners
Handing over the completed files to the recruitment team for further processing.
Ensuring to send the documents for Background Verification
Make sure that all the files are up to date with the exact information.
Send the updated and accurate details for the new joiners to the Payroll Processing team.

Communication
Sending mails on behalf of PS regarding updates, cautions, changes, guidelines, any new activity coming up, promotions etc.
Issuing and sharing various letters or certificates to the employees
Sharing employment details for verification of ex-employees
Responding to mails by ex-employees on their employment
Ensure all communication with the team members are documented to the staff files and the same send to their managers.

Meeting consulting (Grievance Handling):
Counselling employees about their problems
Serving as a mediator between an employee and manager for grievances and redressal
Holding 1-2-1 meetings with employees before putting them on any Performance Improvement Plans
Conducting exit interview and trying to retain the resource or at least find the actual reason for leaving
To Meet the team members who have not performed well in the last month and ensure that they are motivated and ensure that they are getting the coaching and the feedback from their respective managers

Fun Activities:
Organizing various competitions on the floor to keep the workplace lively
Arranging functions on festivals
Running various campaigns for social service and public welfare

Requirements:
-Excellent verbal and written communication skills.
-Strong problem-solving skills and the ability to think creatively.
-Ability to work independently and as part of a team.
Minimum Education: Graduate and 3+ years of relevant experience