Retail Associate

  PURPOSE & IMPACT ON ORGANIZATION:

  Contribute to meeting or exceeding store sales and profit targets by:

  Passionately inspiring consumer loyalty to the brand

  Effectively serving and selling to customers

  Diligently executing store operations

  KEY RESPONSIBILITIES:

  Be aware of store sales and KPI targets, as well as individual performance targets, take ownership over them and use all available store resources to meet or exceed them.

  Execute the Brand Customer Service standards to meet or exceed customers expectations

  Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values

  Use Seasonal Brand and product knowledge effectively during sales interactions

  Communicate product features and benefits and unique selling points clearly to address customers needs and strengthen their connection to the Brand

  Adhere to all established policies and procedures

  Execute and maintain established Visual Merchandising and In-Store Communication standards

  Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store s entire product offer is represented on the sales floor

  Complete cash register transactions quickly and accurately

  Minimize loss in both, the stockroom and the sales floor

  Perform all store operations in a safe, effective and efficient manner

  Collaborate productively and respectfully with team members

  Complete all applicable training programs and effectively apply the learning on the job

  Seek coaching and learning opportunities to continually improve your performance

  AUTHORITIES:

  NA

  KEY RELATIONSHIPS:

  Customers

  Peers and Supervisor

  KNOWLEDGE, CAPABILITIES AND EXPERIENCE:

  Retail Professional Competencies

  MINIMUM QUALIFICATIONS:

•   High school education is a must

•   Preferably 6 months working in a sports/fashion customer & commercial focused retail environment

•   Basic numeracy, literacy and verbal communication skills

 

•   COURAGE:  Speak up when you see an opportunity; step up when you see a need. .

•   OWNERSHIP:  Pick up the ball. Be proactive, take responsibility and follow-through.

•   INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things.

•   TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.

•   INTEGRITY: Play by the rules. Hold yourself and others accountable to our company s standards.

•   RESPECT: Value all players. Display empathy, be inclusive and show dignity to all.