Business Operations Lead

Role & responsibilities

We are seeking an experienced Business Operation Lead proficient in the Tamil language to oversee and streamline operational processes, drive efficiency, and ensure smooth execution of business strategies in Tamil-speaking regions. The ideal candidate will act as the key liaison between teams and stakeholders, ensuring cultural and linguistic relevance in all aspects of operations.

Key Responsibilities:
- Operational Management
- Stakeholder Coordination
- Language and Cultural Expertise
- Strategic Planning
- Reporting and Analysis
- Compliance and Risk Management

Preferred candidate profile

- Bachelors degree in Business Administration, Operations Management, or a related field.
- Proficiency in Tamil (spoken and written) and fluency in English.
4+ years of experience in operations management, preferably in a regional or multilingual
context.
- Strong problem-solving and decision-making skills.
- Proficiency in project management tools and operational software.
- Excellent interpersonal and communication skills, with an understanding of Tamil-speaking
market nuances.

- Experience in EdTech, e-commerce, or a similar industry.
- Familiarity with Tamil market trends and consumer behavior.
- Certifications in Operations Management or Project Management.

Perks and benefits

• Competitive salary and performance incentives.
• Opportunity to lead and shape operations in a high-growth market.
• Professional development and training opportunities.
• Flexible working arrangements.